Shipping policy
Shipping Policy
Order Processing
Electric Noon products are made to order. Production begins after an order is confirmed, so several business days may be required before an order is ready to ship.
Production time is separate from shipping time. Orders placed on weekends or holidays may begin processing on the next business day.
Shipping Area
Electric Noon currently ships within the United States.
We do not currently offer international shipping.
Free Shipping
Electric Noon offers free standard shipping within the United States.
No additional shipping charge is added when multiple shirts are purchased in the same order.
Delivery Estimates
After production is complete, standard U.S. shipping generally takes an estimated 4–21 business days.
Delivery dates and transit times are estimates and are not guaranteed. Delays may occur because of production demands, carrier disruptions, severe weather, address problems, or other circumstances outside Electric Noon’s reasonable control.
Electric Noon remains responsible for delays caused by our own actions or errors. We are not responsible for delays caused by carriers or events outside our reasonable control.
Tracking
Tracking information will be sent to the email address provided with the order when it becomes available.
Tracking may take time to update after a shipping label is created. The creation of a label does not always mean the package has already been accepted by the carrier.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address before placing an order.
If you notice an address error, contact hi@electricnoon.com as soon as possible. Because made-to-order products may enter production quickly, address changes cannot be guaranteed after an order is confirmed.
If an order is returned or cannot be delivered because of an incorrect or incomplete address supplied by the customer, the customer may be responsible for the cost of reshipping the order.
Lost Packages
If an order appears to be lost in transit, contact hi@electricnoon.com within 30 days of the estimated delivery date.
Electric Noon may ask you to confirm the shipping address, review the tracking information, contact the carrier, and check with household members, neighbors, apartment staff, or others at the delivery location.
After reviewing the circumstances, Electric Noon will determine the appropriate replacement, refund, or other resolution.
Packages Marked Delivered
If tracking shows that a package was delivered but you cannot locate it, contact us promptly.
You may be asked to check around the delivery location, confirm the shipping address, contact the carrier, and allow a short period for delayed or premature delivery scans to correct themselves.
A delivery scan does not automatically end our review. Electric Noon may consider carrier records and the circumstances of the delivery when deciding how to resolve the claim.
Damaged or Incorrect Orders
Please inspect your order when it arrives.
If an item is damaged, defective, misprinted, or incorrect, contact hi@electricnoon.com within 30 days of delivery. Include your order number and clear photographs showing the item, packaging, and issue.
If the problem is confirmed, Electric Noon will arrange an appropriate replacement or refund at no additional cost.
Multiple Shipments
Products from the same order may occasionally arrive in separate packages.
When this happens, separate tracking information may be provided for each shipment. Customers will not be charged additional shipping solely because an order is divided into multiple packages.
Order Changes and Cancellations
Please review the product, color, size, quantity, shipping address, and payment information carefully before placing an order.
Because products may enter production shortly after purchase, cancellation or modification requests cannot be guaranteed. Contact hi@electricnoon.com immediately if a change is needed.
Contact
Questions about shipping may be sent to:
Electric Noon
hi@electricnoon.com